Tell Us What's Actually Going On
Infrastructure problems rarely arrive with a clear cause. Describe what's running, what's breaking, or what you're planning to build, and an engineer replies within 24 hours with a direct read, before anyone talks about scope or price. If it's a fit, we start with a diagnosis and stay on as your data infrastructure partner.
Contact Information
Response Time
Within 24 hours
Urgent requests prioritised
Skip the form, book a time directly
A 30-minute diagnostic call to walk through your setup. If it's a fit, we scope an Infrastructure Assessment from there.
Book a Discovery Call"DharmOps took the time to genuinely understand what we needed — not just the technical spec, but the underlying problem."
Tell Us What's Happening
An engineer reads every message personally. Expect a reply within 24 hours with times for a diagnostic call.
Where Most Conversations Start
You don't need a finished problem statement. These are the situations teams usually bring us.
Slow queries that survive indexing
The fix stopped working. The cause is usually architecture: replication, data distribution, or workload isolation.
Cloud spend that keeps rising
Costs climb with data volume and nobody can say which workloads drive them.
Pipelines that fail quietly
Jobs finish, dashboards load, and the numbers are still wrong.
AI features on shaky data
Retrieval quality, data freshness, and query latency decide whether a feature holds up in production.
A migration or custom build ahead
You want the decision reviewed before it becomes the next constraint.
Not sure what's wrong yet
That's a fine place to start. The diagnostic call exists to find out.
What Happens After You Reach Out
Diagnosis first. Then a plan. Then a partner who stays.
An engineer reads your message
Not a sales rep. They prepare specific questions about your setup before replying.
You get a direct read in 24 hours
What's likely going on, and times for a diagnostic call.
We walk through your architecture
On the call we trace the problem together and tell you plainly whether an Infrastructure Assessment makes sense.
A partner, if it's a fit
A written report with ranked fixes, and a team that stays on to help you make the next infrastructure decision.